WELCOME TO PTC HEALTHCARE
Compassionate Care In Your Own Home
PTC Healthcare Ltd is a domiciliary care provider offering person-centred care and support with daily activities within the comfort of your own home.
About Us
PTC Healthcare is a domiciliary care provider that offers home care and support to adults who require additional assistance to meet their social, health and personal care needs. Our care is particularly vital for individuals who may be elderly, disabled or experiencing chronic health conditions that limit their ability to perform daily activities independently.
At the heart of our operations lies a commitment to providing high-quality, person-centred care. Our team comprises fully-trained, compassionate, and dedicated staff members who are trained in providing care and deeply understand the importance of empathy and respect in their interactions with clients.
Our Services
Domiciliary Care
Our carers can visit your home to provide care and companionship on a schedule that best meets your needs.
Live In Care
We can provide a dedicated carer who will stay with you while providing care and companionship around the clock within your home.
Respite Care
PTC Healthcare can chip in when you need a break from caring for your loved one, allowing you to refresh and attend to other personal commitments.
Why Choose Us for Your Home Care Needs?
At PTC Healthcare, we understand that choosing the right home care service provider is a significant decision that impacts the quality of life for both clients and their families. Our commitment to excellence and compassionate care sets us apart in Derby, England. Here are several compelling reasons why you should choose us:
Personalised Care Plans
We believe that every individual has unique needs and preferences. At PTC Healthcare, we take the time to assess each service users situation thoroughly. Our experienced team collaborates with service users, their families, and healthcare professionals to create tailored care plans that address specific health conditions, personal preferences, and lifestyle choices. This personalised approach ensures that our clients receive the most appropriate and effective care.
Trained Carers
Our carers are not just employees; they are dedicated professionals who undergo rigorous training and continuous education in home care practices. We prioritise hiring individuals who demonstrate compassion, empathy, and a genuine desire to help others. All our staff members are fully vetted, background checked, and trained in essential areas such as first aid, medication management, and specialized care techniques.
Commitment to Quality Assurance
Quality is at the heart of everything we do at PTC Healthcare. We adhere to strict regulatory standards set forth by health authorities in England. Our quality assurance processes include regular monitoring of carer performance, service user satisfaction surveys and ongoing feedback mechanisms to ensure that our services consistently meet good standards.
Family Involvement
We recognise that family involvement is crucial in the home care process. At PTC Healthcare, we encourage open communication between carers and family members to ensure everyone is informed about the client’s progress and any changes in their condition. We also provide resources and support for families navigating caregiving challenges.